Agency Interface Module (AIM) manages all aspects of forwarding business (accounts) to outside collection agencies (OCAs).
AIM manages the flow of information between you and the OCA.
Information to OCA:
Placements, direct payments & adjustment, pending recalls, final recalls, demographic changes (phone address), bankruptcy & deceased information, user defined data
Information from OCA:
Payments, bankruptcies & deceased information, demographic changes (phone address), close notifications, reconciliation, status changes, user defined data
AIM has the ability to create reports to manage your OCAs. Click on the link below to see a sample of a report: