Latitude Agency Manager helps creditors and debt buyers manage the entire receivable outsourcing process. Industry-standard data formats and flexible tracking reports allow for streamlined communications between credit grantors and their outsourced collection agencies, collection attorneys and skip-and-locate companies.

Agency Manager's sophisticated reporting and tracking methods ensure the right business is sent to the right partner. It also allows for a comparison of collection results among internal and outsourced partners, as well as inventory reconciliation.

Latitude Agency Manager is available as a licensed product that can run on your own servers or as a cloud-based solution managed by us.
 

Agency Manager provides methods to measure outsourced collection agency performance based on the following criteria:

• Number of accounts placed
• Placement (balance) totals
• Commissions assigned for each placement
• Payments received (batch tracking)

Click on this link to see a sample of a report: Sample: Agency Evaluator (Excel file)


Common types of data and information that’s imported/exported include:

• Demographic changes
• Direct payments, agency payments & adjustments
• Bankruptcy, deceased notifications
• Collateral & equipment data, recalls
• Status changes, notes

The following file types are supported for import/export functionality:

• Delimited (comma, tab or pipe)
• Fixed Length
• XML (using AIM XML Definitions)
• Microsoft Excel
• You’ve Got Claims®